Vendor Terms

Welcome to Megasenda! By using our services, you agree to the following terms and conditions. Please read them carefully. 1. Introduction Megasenda is a product of Imanasoft Limited, specializing in bulk messaging, chatbots, and automation solutions. By accessing or using our platform, you accept these terms in full. If you do not agree with any part of these terms, you must discontinue using our services immediately. 2. Services Provided Megasenda offers bulk messaging solutions, including SMS, email, and WhatsApp communication, powered by automation tools like chatbots and Flowbuilders. These services are designed to enhance customer engagement and streamline communication. 3. Eligibility You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By accepting these terms, you confirm that you meet this requirement. 4. User Responsibilities As a user of Megasenda, you agree to: Provide accurate and complete information during registration. Use the platform for lawful purposes only. Refrain from sending prohibited content, including but not limited to spam, illegal materials, or harmful content. Failure to adhere to these responsibilities may result in suspension or termination of your account. 5. Data Privacy and Security Megasenda takes data privacy seriously. Under our parent company, Imanasoft Limited, we are certified as a data processor and adhere to international data protection regulations, including GDPR compliance. By using our platform, you consent to the processing of your data in accordance with our Privacy Policy. We implement industry-standard measures to protect your data and ensure its security. Data Processor Certification: Imanasoft Limited holds a data processor certificate that guarantees compliance with strict data protection protocols. For more details, please refer to our Privacy Policy imanasoft.com/privacy-policy. 6. Intellectual Property All intellectual property, including trademarks, logos, software, and content on Megasenda, remains the sole property of Imanasoft Limited. Users are granted a limited, non-exclusive, and revocable license to use the platform for its intended purpose. 7. Payment and Billing All payments for services must be made in accordance with the pricing structure provided. Refunds will only be issued as per our Refund Policy [Insert Link]. 8. Limitation of Liability Megasenda and Imanasoft Limited will not be held liable for any: Indirect, incidental, or consequential damages. Loss of data or profits resulting from the use or inability to use our platform. Our liability is limited to the amount paid for services in the 12 months prior to the claim. 9. Suspension or Termination We reserve the right to suspend or terminate your account for violations of these terms or misuse of our platform. 10. Modifications to Terms Megasenda reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via email or on our website. Continued use of the platform constitutes acceptance of the updated terms. 11. Governing Law These terms are governed by the laws of [Your Jurisdiction], and any disputes will be resolved in the courts of Kenya. 12. Contact Us For questions or concerns regarding these terms, please contact us: 📧 Email: support@imanasoft.com 📞 Phone: +254794930254 🌐 Website: imanasoft.com